At House Plant West, we believe that access—to both nature and technology—should be inclusive. We are committed to making our website accessible to the widest possible audience, regardless of ability, so that every plant retailer, reseller, and business partner can easily connect, explore, and grow with us online.
Our Commitment
As a B2B supplier of live plants and wholesale fulfillment services, House Plant West is continuously working to improve the accessibility of our website. We want all visitors, customers, and potential partners to have equal access to our tools, resources, and product catalog—without barriers.
Conformance Status
House Plant West aims to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the internationally recognized standard for digital accessibility. While we actively strive for full compliance, some content or third-party features may not yet be fully optimized. Accessibility is a continuous journey, and we conduct regular testing, monitoring, and updates to improve performance and inclusivity.
How We Support Accessibility
To ensure a smooth and accessible browsing experience, we’ve implemented a range of accessibility solutions, including:
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Accessibility Interface – Allows users to adjust fonts, contrast, spacing, and other visual elements.
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AI-Powered Background Application – Automatically adjusts website structure for compatibility with assistive technologies.
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ARIA Labels & Semantic HTML – Enhances support for screen readers including JAWS, NVDA, VoiceOver, and TalkBack.
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Full Keyboard Navigation – Including Tab, Shift+Tab, Enter, Spacebar, Alt+1 (screen reader mode), Alt+2 (skip to content), and additional shortcut keys.
Accessibility Profiles Available
Our system supports multiple preset profiles tailored for specific needs:
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Epilepsy Safe Mode – Eliminates flashing or strobing elements.
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Vision Impaired Mode – High contrast and large, readable fonts.
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Cognitive Disability Mode – Simplified layouts with additional context.
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ADHD Friendly Mode – Reduces visual clutter for better focus.
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Blind Users Mode – Fully optimized for screen reader compatibility.
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Keyboard Navigation Mode – Full operability for users with motor impairments.
Additional Accessibility Features
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Customizable font size, spacing, and type
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High-contrast, dark mode, and monochrome options
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Ability to pause all animations
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Highlighting of links, titles, and actionable elements
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Virtual keyboard and print-friendly page view
Supported Platforms & Technologies
House Plant West’s website is tested for compatibility with major systems and technologies, including:
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Browsers: Chrome, Firefox, Safari, Edge, Opera
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Operating Systems: Windows and macOS
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Assistive Technologies: JAWS, NVDA, VoiceOver, TalkBack
Ongoing Improvement
Accessibility is a top priority at House Plant West. While some areas—especially those involving third-party platforms—may not always be fully accessible, we are committed to resolving issues as they arise.
We also conduct periodic manual audits and screen reader testing to proactively identify and correct any barriers. All user feedback is reviewed and logged as part of our continuous improvement efforts.
Need Assistance?
If you experience difficulty accessing any part of our website, or would like to offer suggestions for improvement, we’d love to hear from you. Please contact us at info@houseplantwest.com, and our team will respond promptly.
Legal Disclaimer
While we strive to maintain full accessibility at all times, some limitations may arise due to third-party content or legacy software. Nonetheless, House Plant West remains fully committed to addressing any accessibility-related issues quickly and effectively.
Thank you for choosing House Plant West—where growing together means growing accessibly.