Returns & Refund Policy

We offer a 30-day money-back guarantee on all our plants!

If you happen to receive a plant in poor condition, or it dies within 30 days of receiving it, please email us at info@houseplantwholesale.com or call us at (949) 304-1286.
We ensure all plants will arrive in healthy condition if ordered properly.

Please note the following:

If plants arrive in substandard conditions, send us a photo within 30 days and we are happy to reimburse or replace any of the damaged items. Please note we are only able to issue a refund for the plants themselves and not for the price of shipping. Only one replacement order will be issued. For refunds, please allow 3-5 business days to process. If you have any issues, please bear with us as we are small business, it may take 1-2 days during the week to get back to you and fix any problems. We appreciate your patience!