Our Packing & Shipping Process
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_27562-1652218078633_1200x.jpg?v=1652218080)
STEP 1
We use wood fiber to cover our soil to help prevent soil spillage.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_2755-1652217827610_1200x.jpg?v=1652217830)
STEP 2
The wood fiber is placed over the soil, right under the foliage.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_2760-1652217827648_1200x.jpg?v=1652217841)
STEP 3
We then use a plastic bag to cover the planter and wood fiber portion of the plant.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_2767-1652217827664_1200x.jpg?v=1652217845)
STEP 4
Next we secure it tightly with a zip-tie.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_27732-1652218100090_1200x.jpg?v=1652218101)
STEP 5
We place the houseplant in a paper bag and secure it with a rubber band.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_27792-1652218126306_1200x.jpg?v=1652218128)
STEP 6
The paper bag acts as the final cover and is also a nice presentation for customers.
*Please note that we have additional packing procedure for tall, big, and multiple plants. Tall/ big plants are stabilized with a wooden stick and shipped using special inserts that lock in houseplants.
**Most orders under $500 will ship parcel mail with the packing methods above. Most orders over $500 will ship on a pallet and will not include the extra bags and rubber bands for each plant.
2
Business Years
500+
Happy Clients
200,000+
Houseplants shipped
How we pack your order
Take a peek into our packing process.
Our dream team making it all happen
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_1507-1636757590224_1200x.jpeg?v=1636757598)
Andy & Tristan
Co-founders
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_1373-1636757484009_1200x.jpeg?v=1636757493)
Chandler
Wholesale & drop ship manager
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_1386-1636757512550_1200x.jpeg?v=1636757519)
Davis
Buyer
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_1366-1636757556145_1200x.jpeg?v=1636757566)
Preetika
Marketing & customer service
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/3-1636155034785_1200x.png?v=1636155035)
1000+ SKUS
We provide a large selection of plants from local growers
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/2-1636155140275_1200x.png?v=1636155141)
30-Day Guarantee
We guarantee our Houseplants for 30 days
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/1-1636155099418_1200x.png?v=1636155100)
Customer Service
We ship Nationwide from our California & Florida Greenhouse